03 Sep 2010   

Returns

We appreciate the difficulties of buying by mail order and aim to make every purchase from Asia Bookroom a pleasure.

Customers may wish to return a title for any of the following reasons.

~ The book is not as described
~ The book is defective (misbound or a similar problem)
~ Book/s damaged in transit
~ We also recognise that sometimes a book is just not what you expected.

Please contact us if you wish to return a title for any of the above reasons. We ask that you contact us within 7 days of receipt if you wish to return a title.

Very occasionally books are lost in transit. It is vital in these cases that we are informed promptly as it becomes almost impossible to trace, even an insured package after a period. Please contact us promptly if you are concerned. Our packing is of the highest standard and it is very rare for faulty packaging to be the cause.


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Unit 2, 1 - 3 Lawry Place, Macquarie. ACT 2614. Australia
E-mail books@AsiaBookroom.com Ph +61 (0)2 6251 5191 Fax +61 (0)2 6251 5536
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